Shareholder FAQ2019-02-27T12:11:27+00:00
Can I create a drip campaign to follow up with my leads?2021-02-18T19:01:50+00:00

Yes. Creating a drip campaign is very easy. Simply type out the messages you want to send and choose how far out you want to send them. CHIIRP will take care of it.

Can I schedule a message for later?2021-02-18T19:02:44+00:00

Yes. When texting somebody you can type the message then choose the date and time you’d like it to send.

Am I texting from a shortcode?2021-02-18T19:02:25+00:00

No, CHIIRP is built for conversational messaging, just like from a cell phone. You will be texting from either your existing landline number or a new local 10 digit number you choose.

What happens if somebody calls the number I’m texting them from?2021-02-18T19:03:01+00:00

If you’re using your existing landline to text then nothing will change. When they call, your phone will ring as usual. If you choose a new number in CHIIRP to text with you can have incoming calls forwarded wherever you’d like.

Can I have multiple numbers to text from?2021-02-18T19:03:26+00:00

Yes, you can have as many as you like. Each plan comes with a number. Additional numbers are $5 each/month.

Can I upgrade/downgrade my plan?2020-03-14T15:20:31+00:00

Yes, you can change your plan at any time.

Can I buy a list and start texting it?2021-02-18T19:03:56+00:00

No, spamming is not allowed. If you don’t already have a list of customers or leads we’ll show you some awesome tricks to start growing your list.

Can I send out one message to my entire list?2021-02-18T19:04:14+00:00

Yes. Sending out a broadcast is simple. Just type out the message, select the list you want to send it to, and off it goes.

Is there a contract?2021-02-18T19:04:30+00:00

Nope. We believe in earning your business each month. If at any point you want to cancel your account you can :)

When I text my customers, can they text back?2021-02-18T19:05:10+00:00

Of course! Conversational messaging is key to conversion. Customers want to have conversations with you through text. With CHIIRP you can send out automated or individual messages. As customers reply you’ll get an alert on your desktop or phone. You can reply right there just like you would from your phone’s texting app.